Privacy policy

Last updated: January 1, 2026

This Privacy Policy describes how The Biscotti Bar (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thebiscottibar.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

Google Services

This section of our Privacy Policy outlines how we utilize various Google services, including Google Analytics, Google Business Manager, Google Ads, Google Search Console, and Google Merchant Center. By using our website, you agree to the data collection practices described below where permitted by law, and subject to your privacy choices.

1. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics helps us analyze website traffic, user engagement, and overall performance.

Data Collected: Google Analytics collects various types of data, including:
- Demographic Information: Age, gender, and interests.
- Behavioral Data: Pages visited, duration of visit, time spent on each page, bounce rates, and actions taken.
- Device and Technical Data: Device type, browser, operating system, and screen resolution.
- Geographic Information: Location data, such as country, region, and city.
Purpose: The data is used to:
- Optimize website content and design based on user preferences and behavior.
- Improve user experience by identifying areas of the site that need enhancement.
- Track performance metrics and make data-driven decisions for marketing and development strategies.
Cookies: Google Analytics uses cookies to collect this data. Cookies track visitor behavior anonymously, allowing us to identify trends without capturing personally identifiable information. You can manage your cookie preferences through your browser settings or opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google handles your data, please visit Google’s Privacy Policy.

2. Google Business Manager

We use Google Business Manager (also known as Google My Business) to manage our online presence, including our business profile, and to engage with users who search for our business.

Data Collected: When users interact with our Google business profile (such as leaving reviews or asking questions), Google collects information, including:
- Location Information: User location or search queries related to our business.
- Customer Interaction: Questions, reviews, ratings, and photos shared by customers.
- User Engagement Data: Clicks on business profile, phone call actions, and map directions.
Purpose: The data collected by Google Business Manager helps us:
- Provide accurate and up-to-date information about our business to potential customers.
- Respond to customer reviews and inquiries in a timely manner.
- Track engagement levels and improve our local search visibility.
Cookies: Google Business Manager may use cookies to track user interactions with our profile for better performance analytics and targeted business insights.

For more information on Google Business Manager’s data practices, please refer to Google My Business Privacy Policy.

3. Google Ads

We use Google Ads to run targeted advertising campaigns across Google’s ad network, which includes search, display, YouTube, and other Google services.

Data Collected: Google Ads collects various types of information to help us target relevant ads:
- Search and Browsing History: Data on search queries, websites visited, and content consumed across Google services.
- Demographics and Interests: Age, gender, device type, and interests.
- Location Information: User’s geographical location based on IP addresses.
- Conversion Data: Information about user actions such as purchases, form submissions, or other conversions triggered by ad interactions.
Purpose: The information gathered helps us:
- Serve personalized ads to users based on their interests and online activity.
- Optimize ad performance, track the effectiveness of campaigns, and improve ROI.
- Reach the right audience at the right time across various platforms.
Cookies and Tracking: Google Ads uses cookies to track ad performance and user behavior. It enables retargeting ads and allows us to display ads that are more likely to resonate with users. You can control the personalization of ads and opt out of personalized ads via Google Ads Settings.

For more details on Google Ads data collection and privacy practices, visit Google Ads Privacy & Terms.

4. Google Search Console

We use Google Search Console to monitor and improve the performance of our website in Google search results. This tool provides detailed insights into how our site is indexed and how it performs in search queries.

Data Collected: Google Search Console collects data regarding:
- Search Queries: The keywords or search terms that bring users to our website.
- Click-Through Rates (CTR): The number of clicks on our website’s listing in search results.
- Impressions: The number of times our site appears in search results for a given query.
- Page Performance: The performance of specific pages in terms of rankings, clicks, and impressions.
- Mobile Usability: Data about how mobile-friendly our website is.
Purpose: The data allows us to:
- Identify which keywords drive the most traffic to our website.
- Discover and address indexing or crawling issues that may affect our site's visibility.
- Improve the website's SEO (Search Engine Optimization) by tailoring content to meet users’ needs.
Cookies: Google Search Console may use cookies for technical purposes related to crawling and indexing, but it does not collect personal information through cookies.

For more information about how Google Search Console handles data, please refer to Google Search Console Privacy Policy.

5. Google Merchant Center

We use Google Merchant Center to manage and display our product listings on Google Shopping and other Google platforms, such as Search and YouTube.

Data Collected: Google Merchant Center collects data related to our product listings and user interactions with these listings:
- Product Data: Information about the products we list, including titles, descriptions, images, prices, and availability.
- User Interaction: Data about users who interact with our product listings, including clicks, views, and purchase actions.
- Shopping Behavior: Data on what users search for, compare, and purchase in Google Shopping.
- Transaction Data: If a user purchases an item via our listing, Google may collect transaction information such as purchase amount and date.
Purpose: The data collected by Google Merchant Center helps us:
- Manage product listings across Google services and ensure accurate product availability and pricing.
- Optimize our product marketing strategy by tracking user behavior and conversions.
- Improve product visibility and performance on Google Shopping and other Google platforms.
Cookies: Google Merchant Center uses cookies to track user interactions with our product listings and to serve personalized product recommendations.

You have control over the data collected through these Google services. You can:

Opt-out of Personalized Ads: Adjust your ad settings by visiting Google Ads Settings.
Disable Cookies: You can manage or disable cookies through your browser settings. However, this may affect the performance of the website and your experience.
Google Analytics Opt-Out: To prevent Google Analytics from tracking your interactions, you can install the Google Analytics Opt-Out Browser Add-On.

Please note that opting out or disabling cookies may limit your experience with certain features of our website or services.

Social Media Integration (Facebook & Instagram)

This section of our Privacy Policy explains how we use Facebook and Instagram services, including Facebook Pixel, Facebook Business Manager, Instagram Ads, Meta Pixel, advanced matching, Conversions API, and related tracking technologies. By interacting with our website or social media content, you consent to the data collection practices described here Where permitted by law, and subject to your privacy choices.

1. Facebook Pixel

We use Facebook Pixel, a powerful analytics tool, to measure the effectiveness of our Facebook advertising and track user actions on our website. Facebook Pixel allows us to understand how users interact with our site after seeing or clicking on our Facebook ads.

Data Collected: Facebook Pixel collects anonymous information about your interactions with our website, such as:
- Page Views: Which pages on our website you visit.
- Button Clicks: Actions such as clicking on buttons, signing up for newsletters, or making a purchase.
- Conversions: Data about completed actions (like form submissions, purchases, or registrations).
- Device Information: Information about the device used, including IP address, browser type, operating system, and language settings.
- Geographic Data: Information about your general location based on your IP address.
Purpose: The data collected via Facebook Pixel is used to:
- Measure the effectiveness of our Facebook ad campaigns by tracking conversions.
- Optimize ad targeting and improve the relevance of ads you see.
- Retarget users who have previously visited our site, showing them ads based on their past actions.
Cookies and Tracking: Facebook Pixel uses cookies to track user behavior across our website. These cookies allow Facebook to gather data about user actions, helping us to create targeted advertising and improve ad campaign performance.
- Opting Out: You can manage your cookie preferences and opt out of targeted ads by adjusting your Facebook ad settings or using tools such as Facebook Ad Settings or Your Ad Choices.

For more information on how Facebook collects and processes data, please refer to Facebook’s Data Policy.

2. Meta Pixel, Advanced Matching, and Conversions API

In addition to Facebook Pixel, we also use Meta Pixel, advanced matching, and the Conversions API to further improve our advertising and track customer actions. These technologies allow us to share customer activity data for more precise targeting and better conversion tracking.

Meta Pixel: Meta Pixel allows us to collect data related to your actions on our website, such as browsing behavior, add-to-cart actions, and purchases. This data helps us deliver relevant ads and optimize our campaigns.
Advanced Matching: This feature enables us to send additional customer information (such as email addresses, phone numbers, or other identifiers) to Facebook for better matching with Facebook profiles. It helps improve the effectiveness of our ads by ensuring they reach the right audience.
Conversions API: The Conversions API enables us to send data directly from our servers to Facebook, bypassing browser limitations such as cookie blocking. This ensures more accurate tracking of conversions and interactions on our website, even when users disable cookies or ad blockers.
Purpose: The combination of these technologies allows us to:
- Improve the accuracy and effectiveness of our ad campaigns by ensuring that the right users are targeted.
- Track a wider range of customer interactions, both online and offline, to measure the impact of our advertising.
- Optimize our marketing efforts by aligning customer behavior with our advertising strategy.

Disconnecting Data from Facebook Account:

Off-Facebook Activity: If you wish to disconnect the data collected through the Meta Pixel or any Facebook-related technologies from your Facebook account, you can manage this through your Off-Facebook Activitysettings. Off-Facebook Activity allows you to view and control the data that Facebook receives about your interactions with third-party websites and apps.
- To disconnect this activity, visit your Facebook Off-Facebook Activity settings and follow the instructions to manage or delete your data: Off-Facebook Activity Settings.

For more details on how Meta Pixel, advanced matching, and the Conversions API collect and use data, please visit Facebook Business Tools Privacy Policy.

3. Facebook Business Manager

We use Facebook Business Manager to manage our business account and ad campaigns across both Facebook and Instagram. This tool helps us coordinate advertising, track performance, and manage business assets such as pages, ad accounts, and data.

Data Collected: Facebook Business Manager collects aggregated data from our campaigns and interactions. This includes:
- Engagement Data: Data about user interactions with ads, such as clicks, likes, comments, shares, and other engagements.
- Ad Performance Metrics: Metrics like reach, impressions, click-through rates, and conversions.
- Audience Insights: Demographic and interest-based data that help us understand the types of users interacting with our ads.
- Transaction Data: Information about purchases or conversions made as a result of Facebook and Instagram ads.
Purpose: The data collected helps us:
- Optimize ad performance by measuring the return on investment (ROI) for our Facebook and Instagram advertising campaigns.
- Understand user behavior to create more targeted, relevant content and ads.
- Manage business pages, track interactions with our business, and respond to user inquiries.

For more information about Facebook Business Manager, please refer to Facebook Business Tools and Privacy.

4. Instagram Ads

We use Instagram Ads as part of our advertising strategy to reach users on Instagram, which is owned by Facebook. Instagram Ads allows us to display both photo and video ads to users based on their interests, behaviors, and demographic information.

Data Collected: Instagram Ads collects data similar to Facebook Ads, which may include:
- Engagement Information: Data on interactions with ads, such as likes, comments, shares, and other engagement metrics.
- Demographics and Interests: Information about users’ age, gender, location, and interests.
- Device and Technical Data: Details about the device used, including type, model, operating system, and mobile carrier.
- Action Data: Information on specific actions users take, such as following our Instagram account, visiting our website, or making a purchase.
Purpose: The data helps us:
- Target ads to users who are most likely to be interested in our products or services.
- Measure the effectiveness of Instagram campaigns and optimize our ad content for better results.
- Increase visibility on Instagram and engage users through direct promotions, product showcases, and brand-building activities.
Cookies and Tracking: Instagram Ads uses cookies and similar tracking technologies to gather data on user behavior, including tracking clicks on ads and interactions with our Instagram page. This enables us to target users based on their activity across Instagram and other platforms within Facebook’s network.
- Opting Out: You can adjust your ad settings and preferences on Instagram by visiting your Instagram Ad Preferences or Facebook Ad Settings.

For more information on Instagram’s data practices, please visit Instagram Privacy Policy.

5. Facebook and Instagram Audience Network

We use the Facebook and Instagram Audience Network, which is an extension of Facebook Ads, to display ads to users across various third-party apps and websites.

Data Collected: When using the Audience Network, Facebook and Instagram collect data related to:
- Ad Interactions: Information on whether a user has seen or interacted with an ad, including clicks, views, and conversions.
- Device Information: Details about the device used, including type, operating system, and device settings.
- Location Data: General geographic location based on the device’s IP address or GPS.
Purpose: The data is used to:
- Reach users across a broader range of third-party websites and apps.
- Display more relevant ads to users across the Audience Network, based on their previous interactions with our content.
- Track ad performance and improve targeting across Facebook, Instagram, and external sites.

For more details, please visit the Facebook Audience Network Privacy Policy.

Control Over Your Data

You have control over the data collected by Facebook and Instagram, and you can take steps to manage your privacy preferences:

Facebook and Instagram Ad Settings: You can adjust your ad preferences on both platforms, including opting out of personalized advertising. Visit the following links to update your settings:
- Facebook Ad Preferences
- Instagram Ad Preferences
Cookie Management: You can disable cookies through your browser settings. However, this may limit some features and functionality on our site and in our ads.
Opt-Out of Targeted Advertising: You can choose to opt out of personalized advertising by using the tools provided by Facebook or by visiting Your Ad Choices.
Off-Facebook Activity: You can disconnect the data collected through Meta Pixel, advanced matching, and the Conversions API by managing your Off-Facebook Activity settings. To learn more and disconnect your activity, visit Off-Facebook Activity Settings.

Please note that opting out or disabling cookies may affect your experience on our website and the relevancy of ads you see.

Social Media Integration (TikTok)

This section of our Privacy Policy explains how we use TikTok advertising and analytics technologies to measure performance, optimize advertising, and reach the most relevant audiences. By interacting with our website, services, or TikTok advertisements, you consent to the data collection and sharing practices described below where permitted by law, and subject to your privacy choices.

TikTok Advertising Technologies

We use TikTok’s Maximum data-sharing configuration to optimize ad performance and reach the most customers. This configuration is designed to use the broadest set of TikTok advertising tools and is continuously updated with the latest TikTok technologies.

These technologies include:

TikTok Pixel
TikTok Events API
Advanced Matching
Shopify APIs
In-App Checkout integrations

Together, these tools allow us to share customer and event data with TikTok to improve ad targeting, measurement, attribution, and campaign optimization.

Events Collected

Through TikTok Pixel, Events API, Shopify integrations, and related technologies, we may share information about the following customer actions (“Events”):

View Content
Search
Add to Cart
Initiate Checkout
Add Payment Info
Complete Payment
Complete Registration

Identifiers Shared

The following types of identifiers may be shared with TikTok using advanced matching and API-based integrations, where available and permitted by applicable law:

Email address
Phone number
First name
Last name
Country or region
State
City
Zip code

Data Connections and Sources

Data shared with TikTok may be transmitted through the following connections:

Order data via Shopify Order APIs
Customer data via Shopify Customer APIs

Purpose of TikTok Data Sharing

We use TikTok’s advertising technologies to:

Measure the effectiveness of TikTok advertising campaigns
Deliver relevant and personalized advertisements
Retarget users who have interacted with our website or content
Improve campaign optimization, attribution, and performance insights
Reach new audiences that are likely to be interested in our products

Control Over Your TikTok Data

You can control how TikTok uses your data by:

Managing ad personalization settings within your TikTok account
Adjusting your device privacy and tracking settings
Disabling cookies through your browser settings (where applicable)

For more information on how TikTok collects, uses, and processes data, please review TikTok’s Privacy Policy and TikTok Business Products Privacy information.

Please note that opting out of tracking or disabling cookies may limit the effectiveness of advertising and certain features of our website.

Use of Accounting Software

To manage and process our business transactions, we use third-party accounting software. This software helps us maintain accurate financial records and complete our bookkeeping processes. As part of this, data related to your orders, including contact information (such as your name, phone number, and email address), shipping and billing addresses, and transaction details, may be shared with or stored within this software.

We ensure that the accounting software provider adheres to strict privacy and security standards to protect your information. The data collected through this process is solely used for order processing, financial reporting, and accounting purposes, and is not used for marketing or promotional activities.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category	Categories of Recipients
Identifiers such as basic contact details and certain order and account information Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information Commercial information such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data Geolocation data such as locations determined by an IP address or other technical measures	Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates

Category of Personal Information	Categories of Recipients
Identifiers such as name, e-mail address and phone number	Business and marketing partners
Commercial information such as records of products or services purchased	Business and marketing partners
Usage Data	Business and marketing partners

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete: You may have a right to request that we delete personal information we maintain about you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, New Jersey, and other states with comprehensive privacy laws, may have additional rights regarding their personal information.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at customerservice@thebiscottibar.com or contact us at 20 Groton Drive, Port Jefferson Station, NY, 11776, US.